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SERVA EXTERNAL LEARNING

User-side tutorials

Explore the SERVA portal from a requester perspective: find answers, raise requests, report incidents, and follow updates.

Choose a user-side module

Watch a guided walkthrough for each user-facing module below.

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Request a service

Browse the service catalogue and submit a request with the guided form.

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Report an incident

Tell the service desk about an issue and follow its progress.

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Knowledge

Search published guidance and find answers before raising a request.